Frequently Asked Questions
Everything you need to know about your Boyds experience.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
What is the Boyds return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Sale items are final sale and cannot be returned.
How do I determine my correct size?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our fit experts via live chat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated automatically at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.